Privacy Policy

Effective Date: May 29, 2026

Compass Mental Health Consultation, LLC is committed to protecting your privacy and handling your personal information with care and respect. This policy outlines what we collect, why we collect it, and how it is used.

Information We Collect

Personal Information

This may include:

  • Name

  • Email address

  • Phone number

  • Billing details

  • Health information voluntarily shared by you

  • Intake and onboarding form responses

  • Communications within programs or consultations

We only collect what is necessary to deliver services effectively.

Usage Data

We may collect anonymous website usage data such as:

  • Browser type

  • IP address

  • Device information

  • Referring pages

  • General analytics data

This helps us improve your experience on our site.

How We Use Your Information

We use your information to:

  • Provide access to programs and services

  • Schedule appointments and send appointment reminders via SMS

  • Deliver educational materials and program updates

  • Process payments

  • Provide customer care and support

  • Improve our website and offerings

  • Meet legal obligations where required

If you have opted in to receive SMS messages, you may reply STOP at any time to unsubscribe. Program-related communication may still be required for active clients.

Sharing Your Information

We may work with trusted third-party providers such as:

  • GoHighLevel

  • Email platforms

  • Scheduling software

  • Secure payment processors

Your information is only shared where necessary for service delivery, legal compliance, or payment processing.

We do not sell, rent, or trade your personal information. Ever.

Cookies + Analytics

We may use cookies and analytics tools such as Google Analytics to understand how visitors use our website and improve performance. You can disable cookies through your browser settings, though some website functions may be affected.

Data Security

We take reasonable steps to protect your personal information using secure systems and trusted platforms. However, no online system can guarantee complete security. By using our services, you acknowledge and accept this risk.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here and, where appropriate, communicated directly. Continued use of our services indicates acceptance of the updated policy.

Contact

For privacy questions or concerns, please contact:

ssz@personality-compass.com